All purchases made through our website are non-refundable. This includes both full and partial refunds. Once you subscribe, we immediately incur costs associated with your account, which is why refunds are not possible.
- Renewals: Renewals are also non-refundable. If you wish to cancel, please do so before the market closes the day prior to your renewal to avoid being charged for the next billing cycle.
- Technical Issues: Refunds will not be issued for platform errors, data issues, stuck orders, or other technical issues, as these are beyond our control.
- Incorrect Selections: Refunds will not be issued for selecting the wrong account type or subscription plan, so please double-check your selection before completing your purchase.
We value transparency and encourage you to reach out to our support team if you have questions prior to subscribing.
Dispute Policy:
As part of the Terms of Use (TOU) agreement, customers agree that chargebacks or payment disputes will not be initiated after using our services, whether for account activations, subscriptions, or any related activities. By subscribing, you acknowledge the inherent risks of using our platform.
- Collections: Any bank disputes after service utilization will be referred to collections and may impact your account standing.
- Final Determinations: If an issue arises and it is determined that no payment is warranted, refunds will only be considered for the value of the unused portion of your subscription. Refunds, if granted, are provided as a final resolution, and no further claims or appeals will be entertained.
- Account Termination: Any refund-related disputes may result in the permanent termination of your account. Accepting a refund constitutes an agreement to waive any further claims related to the disputed transaction.
Acceptance of this Policy:
By subscribing to our services, you indicate that you have read, understood, and fully accept the terms of this Refund and Dispute Policy. It is your responsibility to review these terms prior to making a purchase.